What is telebehavioral health?

Telebehavioral health creates access to behavioral health services through technology.  It is also known as telemedicine, telemental health, teletherapy, telecounseling, etc.

What are the benefits?

Some of the benefits may include increased access to services, reduced stigma, flexibility, and cost reduction.

What are the risks?

As with all forms of electronic communication, clients need to be aware that the use of public, unsecured Wi-Fi increases risk of unauthorized access to information.  It is recommended that our clients use a password-protected, secure internet connection, and that their antivirus/anti-malware protection is up to date.  Platforms such as Skype and Facetime are not HIPAA compliant, so we utilize a platform that offers secure communication.

How does it work?

You simply call our office at (440) 708-0188 to let us know what type of issue you would like assistance with.  We will schedule you with one of our licensed clinicians that specialize in that particular concern.  If you would like to bill your insurance company, we will verify that your carrier covers such services.  If not, you may self-pay for your sessions.  You will review and submit any informed consent documents prior to your first session.  This will be provided to you electronically.  You will be given a link to access the virtual therapy session.  You just login at your appointed time and your session will begin.  You can have your session on your phone or on your computer, whichever better suits you, so long as you have both audio and video capabilities on the device.

Will my insurance cover telebehavioral health sessions?

Not all insurance companies authorize payment for telebehavioral health sessions.  You may want to check with your carrier.

Telebehavioral health